Return policy
Return Policy PPEBAZAR.COM
At PPEBAZAR.COM, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return policy.
Eligibility for Returns:
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Returns must be initiated within 30 days from the date of purchase.
- Certain items, such as opened or used personal protective equipment (PPE), may not be eligible for return due to health and safety reasons.
Return Process:
1. Initiating a Return: Contact our customer service team at [insert contact details] to initiate the return process. Please provide your order number and a brief explanation for the return.
2. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization Number (RAN) and instructions on how to return the item.
3. Packaging and Shipping: Pack the item securely in its original packaging, along with all accessories and documentation included. Ship the item back to the provided address within the stipulated timeframe.
Refund or Exchange:
- Upon receiving the returned item and verifying its condition, we will process your refund or exchange as per your preference.
- Refunds will be issued to the original payment method within [insert number] business days after the return is processed.
- Exchanges will be subject to product availability. If the requested exchange item is unavailable, a refund will be processed.
Non-Refundable Items:
- Certain items may not be eligible for return or may incur restocking fees. These may include opened or used PPE, customized or personalized items, and items without original packaging or tags.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as necessary, along with instructions for returning the damaged item.
Additional Notes:
- PPEBAZAR.COM reserves the right to refuse returns that do not meet the above criteria or if the return process is initiated beyond the stipulated timeframe.
- Return shipping costs may be the responsibility of the customer unless the return is due to an error on our part.
This return policy is subject to change without prior notice. Please refer to our website or contact our customer service for the most updated information regarding returns.
Feel free to tailor this policy to suit your specific needs and business practices!